13 JUNE 2016 - 14 JUNE 2016
Global services: ISO standards as solutions
Geneva, Switzerland
Join us for this interactive workshop to explore how International Standards can best help design, assess and measure service excellence, benefitting both businesses and consumers.
About the workshop
Discover the potential for services standardization in ISO! As international trade in services becomes an ever greater driver of economic growth, both in developed and developing countries, market demand for standards to ensure the quality of service delivery is steadily increasing. How can ISO step up to meet this demand? Join us for this interactive workshop to explore how International Standards can best help design, assess and measure service excellence, benefitting both businesses and consumers.
This is an opportunity to share expectations, experiences, and best practices related to services standardization with a mix of standards developers, experts in trade and development from international organizations or governments, representatives of consumer organizations, stakeholders from the services sectors, and more.
http://www.cvent.com/events/global-services-iso-standards-as-solutions
